TERMS OF SERVICE

Effective Date: June 21, 2026
Company: Envictus Networks Comercio e Servicos Limitada
Trading As: Envictus Networks Lda / Envictus Networks
Jurisdiction: Republic of Angola
Regulatory Oversight: Instituto Angolano das Comunicações (INACOM)

  1. Introduction and Acceptance of Terms

Welcome to the website of Envictus Networks Comercio e Servicos Limitada (“the Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, subscriber portals, and digital platforms.

By accessing or browsing this website, you confirm your unconditional acceptance of these Terms. If you do not agree to these Terms, you must immediately cease using this website. These Terms operate in tandem with our Privacy Policy, Acceptable Use Policy (AUP), and any formal Fixed Wireless Access (FWA) Service Level Agreements (SLAs) executed offline.

  1. Legal and Regulatory Framework

As a fully licensed telecommunications service provider operating under an INACOM license, holding Autonomous System Number ASN 329697, our digital presence and services are governed by the laws of the Republic of Angola. This includes, but is not limited to:

  • Lei n.º 23/11 (Lei das Comunicações Electrónicas): Governing electronic communications networks and services.
  • Lei n.º 7/17 (Lei de Protecção das Redes e Sistemas Informáticos): Regulating cybersecurity, data integrity, and cybercrimes.
  • Lei n.º 22/11 (Lei da Protecção de Dados Pessoais): Protecting your personal data.
  • Lei n.º 1/15 (Lei de Defesa do Consumidor): Safeguarding consumer rights in Angola.
  1. Intellectual Property Rights

All content published on this website—including texts, graphics, corporate logos, software, network descriptions, diagrams, and digital assets—is the exclusive property of Envictus Networks or its licensors.

  • You are granted a limited, non-transferable, and revocable license to view website content for personal or internal business evaluations.
  • You may not replicate, distribute, modify, or scrape any content from this website without explicit, written authorization from our corporate management.
  1. Website Availability and Disclaimers

While Envictus Networks strives to maintain 24/7 website uptime, we do not guarantee continuous, uninterrupted access to our digital platforms.

  • Maintenance: We reserve the right to modify, suspend, or restrict access to the website or subscriber portals for scheduled technical upgrades or emergency network security interventions.
  • No Liability for External Links: Our website may contain links to international partner networks, AFRINIC resources, or technical forums (e.g., AONOG/AOPF). Envictus Networks does not endorse, control, or assume liability for the content, privacy policies, or practices of third-party websites.
  1. Subscriber Portals and Digital Accounts

If you use our online customer portal to view billing data, request FWA technical support, or manage network resources:

  • Account Security: You are entirely responsible for safeguarding your login credentials (usernames and passwords).
  • Notification: You must notify us immediately if you suspect unauthorized access or a security breach involving your customer portal account.
  • Inaccurate Info: Providing false corporate, personal, or tax (NIF) information during account creation constitutes a material breach of these Terms and may result in immediate suspension under INACOM regulatory guidelines.
  1. Limitation of Liability

To the maximum extent permitted under Angolan law, Envictus Networks shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of, or inability to use, this website. This website is provided on an “as is” and “as available” basis without warranties of any kind.

The liability governing your actual FWA internet connectivity, bandwidth delivery, and hardware installation is strictly managed under your signed physical telecommunications contract and is separate from these website Terms.

  1. Governance, Dispute Resolution, and Jurisdiction

These Terms shall be governed by, interpreted, and enforced in accordance with the laws of the Republic of Angola.

  • Amicable Resolution: In the event of a dispute arising from the use of this website, the parties agree to first seek an amicable resolution through direct communication.
  • INACOM Mediation: Subscribers retain the right to escalate telecommunications-related disputes to INACOM or competent consumer protection bodies in Angola.
  • Legal Jurisdiction: Any unresolved legal dispute or litigation arising directly from these website Terms shall fall under the exclusive jurisdiction of the competent courts of Luanda, Angola.
  1. Amendments to These Terms

Envictus Networks reserves the right to modify these Terms at any time to reflect updates in Angolan telecommunications laws, market conditions, or corporate policies. Modified terms will become effective immediately upon being posted to the website footer. Your continued use of the website following changes constitutes active acceptance of the updated Terms.